DONE MENAT FZCO
Cookie Policy
Effective Date: 4 May 2026
1. Introduction
This Cookie Policy explains how DONE MENAT FZCO ("DONE", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at www.done.fyi, access our learning management platform, or use any of our associated mobile applications (collectively, the "Service").
This Cookie Policy should be read alongside our Privacy Policy and Terms and Conditions, both of which are available at www.done.fyi.
By continuing to use our website or platform after being presented with our cookie consent banner, you agree to our use of cookies as described in this Policy. You may withdraw or adjust your consent at any time as described in Section 6.
2. Company Information
Legal Entity: DONE MENAT FZCO
Registration Number: DSO-FZCO-6511
Registered Address: Dubai Silicon Oasis, DDP, Building A2, Dubai, UAE
Website: www.done.fyi
Contact: info@done.fyi
3. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website or use an application. They are widely used to make websites and applications work efficiently, to remember your preferences, and to provide information to the operators of the website or application.
In addition to cookies, we may use similar tracking technologies including:
- Web beacons (also called pixel tags or clear GIFs): small transparent image files embedded in web pages or emails that allow us to track whether a page has been visited or an email has been opened;
- Session storage: temporary data held in your browser memory only for the duration of a browser session, which is deleted when you close your browser;
- Local storage objects: similar to cookies but capable of storing larger amounts of data on your device;
- Analytics tags: code snippets that collect data about how users interact with the Service.
All references to "cookies" in this Policy include these similar technologies unless the context requires otherwise.
4. Categories of Cookies We Use
We categorise our cookies into four types based on their purpose. The table in Section 5 lists the specific cookies we use within each category.
4.1 Essential Cookies
Essential cookies are strictly necessary for the operation of the Service. Without these cookies, core features such as user authentication, secure login, session management, and load balancing cannot function. These cookies do not collect any personal information for marketing purposes and cannot be disabled without significantly impairing your use of the Service. No consent is required for essential cookies as they are necessary for the delivery of a service you have explicitly requested.
4.2 Functional Cookies
Functional cookies enable the Service to remember choices you make and provide enhanced, personalised features. For example, they may remember your language preference, display settings, or whether you have previously dismissed a notification. Functional cookies do not track your browsing activity on third-party websites. These cookies are only activated with your consent.
4.3 Analytics Cookies
Analytics cookies allow us to understand how visitors interact with our website and platform. They help us measure traffic, identify popular pages and features, understand navigation paths, and detect errors. The information collected is aggregated and does not directly identify individual users. Analytics cookies are only activated with your consent and are not loaded before consent is given.
4.4 Marketing Cookies
Marketing cookies are used to track your visits to our website and to deliver communications that are relevant to your interests. They may also be used to limit the number of times you see a particular message and to measure the effectiveness of our marketing campaigns. Marketing cookies are only activated with your explicit consent. We do not sell data collected through marketing cookies to third parties.
5. Cookies We Use — Full List
| Cookie Name | Category | Purpose | Provider | Duration |
|---|---|---|---|---|
| done_session | Essential | Maintains authenticated user session. Required for login and secure platform access. | DONE MENAT FZCO | Session (deleted on browser close) |
| done_csrf | Essential | Cross-site request forgery protection token. Prevents unauthorised actions on behalf of authenticated users. | DONE MENAT FZCO | Session |
| done_auth | Essential | Stores encrypted authentication state to keep users logged in during a session. | DONE MENAT FZCO | 24 hours |
| done_lb | Essential | Load balancing cookie. Ensures requests from a user are routed to the same server during a session for performance stability. | DONE MENAT FZCO | Session |
| done_lang | Functional | Remembers the user's language preference so it does not need to be reset on each visit. | DONE MENAT FZCO | 12 months |
| done_prefs | Functional | Stores display and interface preferences selected by the user, such as dashboard layout. | DONE MENAT FZCO | 12 months |
| done_consent | Functional | Records the user's cookie consent choices so the consent banner is not shown on every visit. | DONE MENAT FZCO | 36 months |
| _ga | Analytics | Google Analytics — registers a unique user ID to generate statistical data on website usage including pages visited, session duration, and traffic source. | Google LLC | 24 months |
| _ga_[ID] | Analytics | Google Analytics — used to persist session state and track individual sessions across the website. | Google LLC | 24 months |
| _gid | Analytics | Google Analytics — stores and updates a unique value for each page visited and is used to count and track page views. | Google LLC | 24 hours |
| _gat | Analytics | Google Analytics — used to throttle the request rate, limiting data collection on high-traffic sites. | Google LLC | 1 minute |
| done_mkt | Marketing | Tracks website visits and campaign interactions to measure the effectiveness of DONE marketing communications. | DONE MENAT FZCO | 12 months |
| done_ref | Marketing | Records the traffic source (referral link, affiliate code, or campaign) that led a user to the DONE website, used for affiliate commission tracking and campaign attribution. | DONE MENAT FZCO | 30 days |
Note: Cookie names, providers, and durations may be updated from time to time. This table reflects our practices as of the effective date of this Policy. If we add, change, or remove cookies, this table will be updated accordingly and the effective date will be revised.
6. Your Cookie Choices and Controls
6.1 Cookie Consent Banner
When you first visit our website or platform, you will be presented with a cookie consent banner. This banner gives you the following options:
- Accept All Cookies: activates essential, functional, analytics, and marketing cookies;
- Reject Non-Essential Cookies: activates essential cookies only; functional, analytics, and marketing cookies remain inactive;
- Manage Preferences: opens a preference panel allowing you to activate or deactivate cookies by category.
6.2 Changing Your Preferences
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website or within the platform settings menu. Your updated preferences will take effect immediately.
6.3 Withdrawing Consent
You may withdraw your consent to non-essential cookies at any time through the Cookie Settings link. Please note that withdrawing consent does not affect the lawfulness of any processing that took place before withdrawal. If you withdraw consent for functional or analytics cookies, some features of the Service may not function as intended.
6.4 Browser Controls
In addition to our consent mechanism, most browsers allow you to manage cookies through browser settings...
6.5 Google Analytics Opt-Out
To opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-Out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout.
7. Third-Party Cookies
Some cookies on the Service are set by third-party providers (as indicated in the cookie list in Section 5). DONE does not control third-party cookies and is not responsible for the privacy practices of third-party providers.
8. Cookies and Personal Data
Some cookies collect information that may constitute personal data... The legal basis for processing personal data collected through cookies is:
- Consent: for functional, analytics, and marketing cookies;
- Legitimate interests: for analytics cookies where the data is aggregated and anonymised;
- Contractual necessity: for essential cookies required to deliver the Service.
9. Data Retention
The duration for which each cookie remains on your device is set out in the cookie list in Section 5...
10. Updates to This Cookie Policy
We may update this Cookie Policy from time to time... The current version of this Cookie Policy is always available at www.done.fyi/cookie-policy.
11. Contact
If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us:
Email: info@done.fyi
Address: DONE MENAT FZCO, Dubai Silicon Oasis, DDP, Building A2, Dubai, UAE
Website: www.done.fyi