Privacy Policy

DONE MENAT FZCO

Last Updated: 24th April 2026

1. Introduction

This Privacy Policy explains how DONE MENAT FZCO (“DONE”, “we”, “us”, or “our”) collects, uses, processes, and protects your information when you use our website, platform, and services available at www.done.fyi (the “Service”) and on the iOS and Android Apps.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Company Information

Company Name: DONE MENAT FZCO

Registered Address: Dubai Silicon Oasis, DDP, Building A2, Dubai, UAE

Website: www.done.fyi

Contact Email: info@done.fyi

3. Scope of This Policy

This Privacy Policy applies to:

It also explains how data is handled within client-owned academies and applications built on DONE infrastructure.

4. Roles and Responsibilities (Critical)

DONE operates as:

Clients are the Data Controllers of their own users. DONE processes such data only on their behalf.

5. White-Label Application Environment

Users interacting with white-labelled applications engage directly with the client’s brand. DONE has no direct relationship with such end users and acts strictly as an infrastructure provider.

6. Information We Collect

6.1 Personal Data

6.2 Usage Data

6.3 Client Data (Platform Data)

Data hosted within client academies (user profiles, learning activity, uploaded content) is controlled by the client, not DONE.

7. Legal Basis for Processing

We process data based on contractual necessity, legitimate business interests, legal obligations, and user consent (where required).

8. How We Use Data

We use data to provide and operate the Service, manage accounts, communicate, improve performance, ensure security, and comply with legal obligations.

9. Data Sharing

We may share data with service providers, affiliates, for legal reasons, or in case of business transfers.

10. International Data Transfers

Your data may be processed in multiple jurisdictions. By using the Service, you consent to cross-border data transfers.

11. Data Retention

We retain data only as long as necessary to fulfil contractual obligations and legal requirements.

12. Data Security

We implement commercially reasonable measures to protect data. However, no system is completely secure.

13. Data Breach Disclaimer

In the event of a data breach, DONE will take reasonable steps to investigate and notify where legally required. To the fullest extent permitted by law, DONE is not liable for unauthorised access or data loss.

14. Client Responsibility

Clients are solely responsible for data they collect within their academies and for obtaining user consent.

15. Cookies and Tracking

We use essential, functional, and analytics cookies. You can control cookies via your browser settings.

16. Your Rights

You may have the right to access, correct, delete, or port your data. Requests can be sent to info@done.fyi.

17. Third-Party Links

DONE is not responsible for the content or privacy practices of third-party websites.

18. Children’s Privacy

Our Service is not intended for individuals under 18. We do not knowingly collect data from minors.

19. Service Continuity & Data Access

If DONE ceases operations, platform access continues until the end of the active billing period.

20. Limitation of Liability

To the maximum extent permitted by law, DONE shall not be liable for data loss, service interruptions, or security breaches.

21. Changes to This Policy

We may update this Privacy Policy at any time. Continued use constitutes acceptance of the changes.

22. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates. Disputes fall under the jurisdiction of the courts of Dubai.

23. Contact

For all privacy-related matters:

📧 info@done.fyi

🌐 www.done.fyi